What Is Ambulatory Non-Emergency Medical Transportation?
Ambulatory NEMT offers reliable transport for non-emergency medical visits, ensuring safe and timely travel for patients.
Subscribe

Get exclusive insights, curated resources and expert guidance.

Content

Share this article:

Understanding Ambulatory Medical Transportation

Ambulatory NEMT refers to transportation services for individuals who do not require emergency medical care but need assistance traveling to medical appointments, therapy sessions, or routine check-ups. These services cater to patients who can walk or require minimal mobility aid, ensuring they arrive safely and on time. Ambulatory NEMT is an essential service for those without access to reliable transportation, enabling them to maintain their health and well-being without the added stress of arranging transport. It bridges the gap for patients needing regular medical visits but lacking personal or public transport options.

Who Can Benefit from Ambulatory Services?

Individuals with mobility challenges, seniors, and patients recovering from medical procedures can greatly benefit from ambulatory NEMT services. These services provide a reliable option for those who do not drive or cannot access public transportation. Ambulatory NEMT ensures that patients maintain their healthcare routines without depending on family or friends. It is particularly useful for people with chronic conditions, disabilities, or temporary injuries that make transportation difficult. Families also benefit from these services, knowing their loved ones are in safe and professional hands during medical travel.

Key Features of Ambulatory NEMT Services

Ambulatory NEMT services include door-to-door assistance, professionally trained drivers, and vehicles equipped for patient comfort and safety. Vehicles used for these services are designed with accessibility in mind, offering features such as low steps, handrails, and spacious seating. Trained personnel ensure that patients are assisted throughout their journey, from pickup to drop-off. Additionally, scheduling options are flexible, allowing patients to book rides in advance or on short notice. These key features make ambulatory NEMT an ideal solution for those needing non-emergency transport with personalized support.

When to Use Ambulatory NEMT

Ambulatory NEMT is ideal for non-emergency medical visits such as doctor appointments, physical therapy sessions, and diagnostic tests. It is also beneficial for individuals attending routine wellness check-ups or follow-up visits after medical procedures. Those undergoing dialysis, chemotherapy, or rehabilitation therapies often require reliable transportation, making ambulatory NEMT a perfect solution. Whether it’s a one-time visit or recurring appointments, these services provide peace of mind and consistency in attending medical care without the hassle of finding transportation alternatives.

How to Find a Reliable NEMT Provider

Choosing a reliable NEMT provider involves researching their licensing, reviews, and service coverage. Look for providers with experienced and certified drivers who prioritize patient care and safety. Transparency in pricing and scheduling flexibility are also crucial factors to consider. Reading testimonials from other patients can provide insights into service quality and reliability. Additionally, ensure the provider complies with local transportation regulations and healthcare standards. A trustworthy NEMT provider offers not just transportation but also a dependable healthcare support system.

Looking for reliable ambulatory medical transportation services in? Contact us today to schedule your ride

Frequently Asked Questions

Can you help someone who has no mobility at all?

Absolutely. At Aero NEMT, we specialize in transporting passengers with zero mobility. Whether your loved one cannot walk, stand, or support their own weight, our team is trained to lift, assist, and transfer patients safely.

🛠 We use stretcher vans, wheelchair lifts, and two-person teams to ensure safety and dignity at every step.

For example, we recently transported Mr. Joseph from South Philly who had suffered a stroke. Our team helped him from his bed to our stretcher van and waited through his therapy appointment before safely bringing him home.

Yes — stairs are no problem. We use specialized equipment like the Stair Chair and StairMaster® Evacuation Track System to help patients safely descend or ascend stairs, even when elevators are unavailable.

Whether it’s one step or three flights, we come equipped with:

🔧 Stair chairs for wheelchair-bound or ambulatory patients

💪 Two trained staff members

🧤 Full safety harness systems

We helped Ms. Rosario, a 78-year-old in Germantown, down a 2nd-floor apartment with 12 steep steps using our stair chair and assisted her to her dialysis appointment without issue.

Absolutely. We offer round-trip service with wait time included (up to 2 hours or more).

Our most popular service includes:

🚗 Pickup

🕒 Wait at clinic/hospital

🚙 Return trip home

For example, we helped a gentleman from 19124 get to Wills Eye Hospital and waited an hour and 15 minutes while he completed his eye treatment. No extra stress, no rescheduling.

🧾 $25–$100 OFF based on mileage

💸 Referral credits ($25 off future trips for every referral)

🤝 Loyalty pricing for clients who use us regularly

Ask us about our VIP Return Client Program to save even more.