What Is Non-Emergency Medical Transportation?
Non emergency medical transportation provides safe, reliable rides for patients who don’t need emergency care but still require assistance reaching medical appointments.
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What Is Non-Emergency Medical Transportation?

Non emergency medical transportation (NEMT) refers to specialized transportation services provided to individuals who need to attend medical appointments but do not require emergency care or an ambulance. This service is especially beneficial for elderly individuals, people with disabilities, or patients recovering from surgery, illness, or ongoing treatments such as dialysis or physical therapy. NEMT ensures that these individuals can travel safely, comfortably, and on time to healthcare facilities, clinics, hospitals, or doctor visits. It plays a vital role in improving healthcare access, reducing missed appointments, and enhancing overall well-being, particularly for those with mobility challenges or chronic medical conditions

Who Needs Non Emergency Medical Transportation Services?

NEMT is commonly used by seniors, individuals with disabilities, and patients recovering from surgeries, illnesses, or ongoing treatments. It provides a safe and reliable way for those who cannot drive or access standard transportation to reach their medical appointments. NEMT is especially valuable for people needing regular dialysis, physical therapy, rehabilitation sessions, follow-up check-ups, or outpatient procedures. Instead of relying on family members, caregivers, or public transit, patients can travel comfortably with trained drivers and equipped vehicles. This support helps reduce missed appointments and improves access to essential healthcare services for vulnerable and mobility-limited individuals.

Types of NEMT Services Offered

At Aero NEMT, we provide a range of non emergency medical transportation options including wheelchair transport, stretcher services, ambulatory rides, and long-distance medical transport. Our vehicles are fully equipped and ADA-compliant for comfort and safety across all patient types.

Benefits of Using Aero NEMT

Choosing Aero NEMT means you receive timely, affordable, and secure transportation. Our trained drivers and modern fleet ensure that every non emergency medical transportation trip is smooth. We serve Philadelphia and nearby areas with high customer satisfaction and trusted care.

How to Book NEMT with Aero NEMT

Booking a NEMT ride with us is easy. Call our team or fill out our online booking form. We’ll help schedule recurring or one-time rides based on your needs, ensuring reliable service tailored to your medical schedule.

Frequently Asked Questions

Can you help someone who has no mobility at all?

Absolutely. At Aero NEMT, we specialize in transporting passengers with zero mobility. Whether your loved one cannot walk, stand, or support their own weight, our team is trained to lift, assist, and transfer patients safely.

🛠 We use stretcher vans, wheelchair lifts, and two-person teams to ensure safety and dignity at every step.

For example, we recently transported Mr. Joseph from South Philly who had suffered a stroke. Our team helped him from his bed to our stretcher van and waited through his therapy appointment before safely bringing him home.

Yes — stairs are no problem. We use specialized equipment like the Stair Chair and StairMaster® Evacuation Track System to help patients safely descend or ascend stairs, even when elevators are unavailable.

Whether it’s one step or three flights, we come equipped with:

🔧 Stair chairs for wheelchair-bound or ambulatory patients

💪 Two trained staff members

🧤 Full safety harness systems

We helped Ms. Rosario, a 78-year-old in Germantown, down a 2nd-floor apartment with 12 steep steps using our stair chair and assisted her to her dialysis appointment without issue.

Absolutely. We offer round-trip service with wait time included (up to 2 hours or more).

Our most popular service includes:

🚗 Pickup

🕒 Wait at clinic/hospital

🚙 Return trip home

For example, we helped a gentleman from 19124 get to Wills Eye Hospital and waited an hour and 15 minutes while he completed his eye treatment. No extra stress, no rescheduling.

🧾 $25–$100 OFF based on mileage

💸 Referral credits ($25 off future trips for every referral)

🤝 Loyalty pricing for clients who use us regularly

Ask us about our VIP Return Client Program to save even more.